CrmD - Customer Relationship Management
Help your sales, marketing, and support teams close more deals. CrmD scores leads automatically, follows up across email and WhatsApp, and keeps every customer conversation in one place.
Experience CrmD Before You Sign Up
Click the tabs below to see how CrmD's AI Sales Agent ranks leads, tracks deals, sends automated follow-ups, and manages support tickets.
Multi-Pipeline Revenue Board
AI probability scoring & real-time deal velocity across 4 active stages
Apex Global — Enterprise License
Meridian Logistics — 120 Seats
Vanguard Retail — Multi-Branch
RetailMax Int'l — Global Rollout
Why Sales Teams Switch to CrmD
Complete Customer History in One Place
See every email, deal, purchase, and support ticket on one clean screen—updated live for your whole team.
AI Lead Scoring
Our proprietary AI agents analyze behavior patterns to automatically rank and prioritize leads.
Pipeline Mastery
Drag-and-drop boards that make deal tracking intuitive and fast.
Live Insights Engine
Track sales performance and revenue forecasts live as deals move through your pipeline.
Enterprise-Grade Features
Built for revenue, marketing, and customer success teams that demand precision and speed.
Sales Pipeline
- Drag-and-drop visual boards
- Automated deal & stage tracking
- AI-weighted revenue forecasting
Lead Management
- Smart contact & firmographic enrichment
- Multi-touch source attribution
- Unified 360° activity timeline
Marketing Automation
- Multi-channel drip campaigns
- Real-time behavioral triggers
- Landing page & email A/B testing
Customer Support & SLA
- SLA-driven ticketing & routing
- Self-service knowledge base portal
- Live chat, CSAT & NPS tracking
Analytics & Attribution
- Real-time KPI & rep leaderboards
- Custom visual report builder
- Closed-loop revenue & ROI analysis
Ecosystem & Customization
- Two-way Gmail, Outlook & calendar sync
- Custom modules, fields & workflow rules
- Open REST API & real-time webhooks
What Happens the Millisecond a Deal Closes in CrmD
Standalone CRMs stop at 'Closed-Won' and force your ops team into manual CSV exports or brittle Zapier chains. On d2bsuite's unified data graph, CrmD triggers your entire back office automatically.
Deal Marked Closed-Won
AI Sales Agent finalizes contract terms, line items, and multi-currency billing schedule.
Instant Invoice & Ledger Entry
LedgerD auto-generates the tax-compliant invoice, payment link, and general ledger journal entry.
Automated Rep Commission
PeopleD calculates AE/SDR quota attainment and queues the exact commission payout on the next payroll run.
Onboarding Board & SLA Desk
Godesk provisions the customer delivery sprint board and links the account's SLA support portal.
CrmD transformed how our sales team operates. We went from flying blind across 15 countries to having complete pipeline visibility overnight.
VP of Sales, RetailMax International (350+ Sales Reps)
Every CrmD Feature Included. Zero Per-Module Tax.
Deploy CrmD alongside another core app on Starter, or unlock the complete 6-app enterprise suite on Professional—for less than a single legacy CRM seat.
Starter Suite
CrmD + 1 additional d2bsuite product of your choice
- Full CrmD Sales Pipeline, AI Lead Scoring & Sequences
- Choose 1 extra module (LedgerD, PeopleD, or Godesk)
- Up to 25 users • Two-way Gmail & Outlook sync
- Standard SLA helpdesk & custom fields
Professional Suite
CrmD + all 5 unified d2bsuite business applications
- Unlimited CrmD pipelines, AI Sales Agent & attribution
- Includes CrmD, PeopleD, LedgerD, Godesk, PreownedCars & Siddham
- Up to 250 users • Native Quote-to-Cash automation
- Priority 24/7 support, REST API & webhooks
Enterprise Cloud / On-Prem
Unlimited scale, custom AI model tuning & sovereign hosting
- Unlimited users, custom modules & dedicated AI agents
- Cloud, Private VPC, or On-Premises deployment
- 99.99% Uptime SLA + Dedicated Customer Success Manager
- Custom ERP/legacy migration & security review
How CrmD Compares to Standalone Legacy CRMs
Stop paying extra for marketing automation, helpdesk ticketing, and ERP connectors.
| Platform | Entry List Price | Autonomous AI Sales Agent | Native Accounting, HR & Helpdesk |
|---|---|---|---|
| CrmD (via d2bsuite) | $14 – $29 / user / mo | Included in every tier | Included (LedgerD, PeopleD, Godesk) |
| Salesforce Sales Cloud | $25 – $165+ / user / mo | Paid add-on (Einstein) | Requires separate clouds & middleware |
| HubSpot Sales Hub | $20 – $100+ / user / mo | Tier-gated | Service & Marketing Hubs billed separately |
| Zoho CRM | $14 – $52 / user / mo | Enterprise tier only (Zia) | Separate Zoho One / module licensing |
Built for Performance & Security
Architecture
Cloud-hosted, multi-tenant infrastructure backed by a 99.9% uptime SLA.
Connectivity
Full-featured REST API with Webhooks for seamless stack integration.
Security
End-to-end encryption with AES-256 for all customer data at rest.
Compliance
Built to SOC 2 practices, with GDPR and CCPA privacy controls.
What is CrmD?
CrmD is the customer relationship management (CRM) app in d2bsuite, the AI-first business suite built by Datasirpi Private Limited in Sharjah, UAE. Sales, marketing and support teams use it to manage leads, pipelines and follow-ups in one place, while a dedicated AI agent automates routine work.
Who CrmD is for
Sales teams
Run every deal through a visual pipeline, forecast revenue and never miss a follow-up.
Marketing teams
Capture leads from forms and campaigns, then nurture them with automated email sequences.
Support teams
Handle tickets with SLAs, a self-service knowledge base and live chat in the same system.
Account and partner managers
Keep enterprise accounts, channel partners and e-commerce customers engaged from one shared record.
What you can do with CrmD
Sales pipeline
Drag deals across stages on visual boards, score them by probability and run several pipelines for different products. Follow-up reminders and revenue forecasts keep the team ahead of the quarter.
Contacts and leads
Every contact lives in one profile with its full history. Leads arrive from web forms and campaigns, get scored and qualified automatically, and duplicates are detected and merged.
Marketing automation
Build email campaigns from templates, set up drip and nurture sequences, create landing pages with A/B tests and see how each campaign performs.
Customer support
Tickets carry SLAs, escalation rules and routing. Customers can help themselves through a knowledge base, and CSAT and NPS scores show how support is doing.
Analytics and reporting
Real-time dashboards track KPIs, activity and leaderboards. A report builder covers revenue attribution and ROI, and reports can be scheduled and shared.
Integrations and customisation
Connect Gmail or Outlook, sync calendars, add custom fields and modules, and automate workflows with triggers and actions. A REST API and webhooks cover everything else.
Getting started with CrmD
Book a walkthrough
See CrmD with your own sales process, or start a free trial straight away.
Set up your workspace
Add your team, set roles and permissions, and shape pipelines to how you sell.
Bring your data in
Connect email and calendars, and move existing records across through the REST API.
Go live with the AI agent
Switch on automations and let the AI agent take over routine follow-ups.
CrmD: frequently asked questions
Does CrmD work with Gmail and Outlook?
Yes. CrmD connects to Gmail, Outlook and SMTP email, and syncs calendars for meeting scheduling, so conversations and meetings sit on the customer record.
Can CrmD handle customer support as well as sales?
Yes. It includes ticketing with SLA management, escalation and routing, a knowledge base and self-service portal, live chat, and CSAT and NPS tracking.
Is CrmD only available in the cloud?
CrmD runs as a cloud-hosted service by default, and an on-premises deployment option is available for organisations that need it.
How is customer data protected?
Data is encrypted end to end, access is role-based with two-factor authentication, and the controls are SOC 2-aligned and GDPR-ready.
How much does CrmD cost?
CrmD is part of the d2bsuite plans on the Pricing page: Starter ($14/user/mo billed annually) lets you choose any two products, and Professional ($29/user/mo billed annually) includes all six suite products.
Ready to Transform Your Business?
Help your sales, marketing, and support teams close more deals. CrmD scores leads automatically, follows up across email and WhatsApp, and keeps every customer conversation in one place.